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Customer service
For personal advice, chat with our customer service staff or choose one of the contact options below including Whatsapp, Twitter and Facebook. For more information visit the FAQ or view the information below.
Webshop
Questions about your online order, delivery, exchange, returns and all webshop-related questions.
Call: 0031-(0)20-2103646Open from Monday till Friday from 09.00 tot 18.00.
Reception
Questions regarding shops, suppliers and all other non-webshop related questions.
Call: 0031-(0)20-2103646Open from Monday till Friday from 09.00 tot 18.00.
Whatsapp
Facebook
Email
Chat
FAQ
Here you will find an overview of our frequently asked questions. If your question does not exist: Please feel free to contact our customer service.
Payment Methods
Curious about our many options for payment methods? Here you will find all information about our various payment methods.
Exchange & Return
Did you order the wrong size or would you rather exchange the ordered item for another item? Here you will find all information about exchange & return.
Complaints & Warranty
Report a complaint or more information about the warranty we offer? Here you will find all the answers to your question.
Wash instructions
Here you can find our washing instructions so that your My Brand clothing will remain as new.
Giftcard
Information about My Brand's gift card will follow soon.