DELIVERY:

Your package will be delivered by PostNL.
If you order it before 16.00h you will receive it within 2 working days.*

*(During the SALE period it may take 5 or 7 days of delay)

The delivery time also depends for which countries, for Europe it can take up to 3-5 days, for outside Europe it can take up to 1 week of delivery time.
You will automatically receive the track&trace number so that you can trace/follow your package.

 

RETURN:

If you would like to return/exchange a product, you can do that within 14 days.
With exchange, please follow your instructions form received by delivery.

www.my-brand.com would love to accept the exchanges and returns unwashed and undamaged without traces of smoke, perfume etc. Items must be returned in a new, unused state with all tags attached. In all cases, the item must be packed in a secure packaging. If not, please call the customer service for an agreement.

Send your returns to the following address:
My Brand
Rhoneweg 30
1043 AH Amsterdam

NOTICE: To return/exchange a product, the returning costs is entirely at own expense. (see terms and conditions of use)